See how inDrive lets you set fares directly and pick drivers for fair, transparent trips. Save money every ride.

About inDrive | inDrive Help

inDrive is a global mobility and urban services platform, launched to provide fair solutions across all of its 47 countries of operation. Its larger mission is to positively impact the lives of at least 1 billion people by 2030, by unlocking opportunities for individuals and businesses in underserved communities.&nbsp; The company offers scalable services via its app —the world’s second-most downloaded ride-hailing app —while spearheading non-commercial initiatives to fight injustice and empower people and their communities.&nbsp; While ride-hailing remains its core product, inDrive has expanded into other verticals, including delivery, city-to-city transportation and financial services. inDrive’s diversification into a multi-services platform is aimed at fostering continued sustainable growth and enabling inDrive to amplify its total impact.

Learn how inDrive offers rides, delivery, and services worldwide while empowering communities. Join the movement.

What Is inDrive? | inDrive Help

What is inDrive?

<h2>What's special about this app (and why we think you'll like it)</h2> Services are based on agreement, fairness, and transparency. That means the app is free from algorithms, surges, or other price manipulations. For example, passengers can choose the drivers and pay them directly. This model, with fair offers and clear agreements, works for all services in the app. It also lets us save on costs and keep prices lower.&nbsp; The app has two main goals. To give people like you the freedom of choice, and to challenge injustice. To explore more about the app and services on offer, head to <a href="https://indrive.com/" rel="noopener noreferrer" target="_blank">indrive.com</a>.

Ride without surges by choosing drivers directly and paying fair prices. Enjoy freedom and control.

What Makes inDrive Unique? | inDrive Help

How does inDrive work?

Our mission is to challenge injustice to make the world a fairer place for a billion people by 2030. You can find more info about us on our website, <a href="https://indrive.com/" rel="noopener noreferrer" target="_blank">indrive.com</a>, including:- how our app works- our impact projects- our goals- our vision- our mission- blog- vacancies- contacts We are happy that you are interested in our company, thank you for your time!

Discover inDrive’s mission to fight injustice and create equal opportunities for a billion people by 2030.

What Is inDrive's Mission? | inDrive Help

What is inDrive's mission?

inDrive prioritizes fair services and freedom of choice for all users. The platform brings peer-to-peer price negotiations while keeping service payments low (~10% on average at inDrive vs 25%–60% at other ride-hailing apps). This model ensures fairness, while boosting customer loyalty and trust. inDrive aims to have a leaner business model than our competitors, and we rely more on organic growth versus incentivized growth. This means we are not paying as much to acquire new customers. And we don’t need to increase our service payments income to cover higher acquisition costs.

Low fees and peer-to-peer pricing let riders save more while drivers keep higher earnings. Travel fairly.

How Does inDrive Make Money? | inDrive Help

How does inDrive make money?

The app works in approximately 47 countries (view country list below) and around 1065 cities worldwide. To find out if inDrive is available in your area: 1. Tap your profile in the app's menu. 2. Tap the current location name at the bottom of the side menu (next to the map marker/location pin icon). 3. Start typing an address or city. 4. If the location doesn't appear, we don't yet operate in that area. Contact Support to ask when inDrive will be available in your location. List of countries: Algeria Angola Argentina Bangladesh Bolivia Botswana Brazil Chile Colombia Costa Rica Cyprus Dominican Republic Ecuador&nbsp; Egypt El Salvador Ghana Guatemala Honduras India Indonesia Iraq Jamaica Kazakhstan Kenya Kyrgyzstan Laos Lebanon Madagascar Malaysia Mexico Morocco Namibia Nepal Nicaragua Nigeria Pakistan Panama Paraguay Peru&nbsp; Philippines Saudi Arabia South Africa Tanzania Thailand Tunisia Turkey Ukraine Vietnam Zimbabwe

Check if inDrive runs in your area across 47 countries and 1065 cities. Plan your rides with confidence.

Where Is inDrive Available? | inDrive Help

Where is inDrive available?

<h2>How many cities does inDrive cover</h2> We operate in around 1065 cities To find out if inDrive is available in your city: 1. Open your profile in the side menu. 2. Tap the block with the geolocation icon. 3. Start typing your city and find it in the list. Do you think inDrive should cover your area? Great! Please contact Support. We'll update you when a launch is planned.

See if your city is among 888 where inDrive operates. Contact support to suggest new locations.

How Many Cities Does inDrive Cover? | inDrive Help

How many cities does inDrive cover?

inDrive is a privately held company. Arsen Tomsky is the Founder, CEO, and leads inDrive’s global team of more than 3,000 employees, who work to challenge injustice by empowering people via fair-pay income opportunities, and increasing social mobility in developing, underserved communities. He is the owner and creator of the company, and is responsible for overall decision-making and strategy.

Learn who owns inDrive and how Arsen Tomsky leads global fair-pay growth for communities.

Who Owns inDrive? | inDrive Help

Who owns inDrive?

The inDrive story begins in Yakutsk, the world's coldest city, where we were founded in 2013. Later we were incorporated in the United States, and have grown to be a global company with offices and major hubs in Mexico, Cyprus and Kazakhstan. Today, our operations span approximately 1065 cities in around 47 countries, employing around 3,000 people.&nbsp; <a href="https://indrive.com/company" rel="noopener noreferrer" target="_blank">Explore the inDrive story</a> <a href="https://careers.indrive.com/" rel="noopener noreferrer" target="_blank">View current opportunities and locations</a>

Follow inDrive’s journey from Yakutsk to 47 countries with hubs and 3,000 staff. Explore global growth.

Company Origins and Office Locations | inDrive Help

What are the company's origins and what are the office locations?

The inDrive app is available 24 hours and 7 days a week. Having issues logging in or wondering why inDrive doesn't seem to work? Please view <a href="how to restore access" rel="noopener noreferrer" target="_blank">how to restore access</a>.

Access inDrive anytime, 24/7. Fix login issues quickly to restore service and keep rides running.

Availability and Working Hours | inDrive Help

Availability and hours

How drivers can get bonusesYou can boost your profits through promotions available in the app. To avoid missing out, please allow inDrive notifications in your phone settings. How drivers can use bonusesAll your bonuses are stored in a separate account in the Wallet section of the app.Bonuses are automatically used for service payments. Part of the payment (depending on the location) is taken from your balance. The rest is paid with bonuses.This helps you save both time and money. Important: Fleet driversBonuses do not cover fleet service payments. Fleet-related payments are deducted only from your main balance. How passengers can get bonusesLook out for offers, promo codes, and discounts in inDrive. To avoid missing out, turn on notifications in your phone settings, check out the app, and be ready to win!

Use bonuses and promo codes in inDrive to cut costs on trips and boost your earnings. Save more.

How to Use inDrive Bonuses and Promo Codes | inDrive Help

How to use inDrive bonuses and promo codes?

The inDrive story begins in Yakutsk, the world's coldest city, where we were founded in 2013. Later we were incorporated in the United States, and have grown to be a global company with offices and major hubs in Mexico, Cyprus and Kazakhstan. Today, our operations span approximately 1065 cities in around 47 countries, employing around 3,000 people.&nbsp; <a href="https://indrive.com/company" rel="noopener noreferrer">Explore the inDrive story</a> <a href="https://careers.indrive.com/" rel="noopener noreferrer">View current opportunities and locations</a>

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What are the company's origins and what are the office locations?