How to get started
- 1
Download the app
Find us on the App Store or Google Play. Just enter your phone number and email to join us
- 2
Offer your fare
You choose how much to pay. Drivers can accept your fare or suggest another
- 3
Choose the best offer from a captain
Compare captains by rating and the number of completed rides to choose what suits you best
- 4
Get a safe ride
We check captains and their documents before they start accepting offers at inDrive
inDrive — #1 Downloaded Ride-Hailing App in MENA
- 5Years of operation in MENA
- 8Countries
- 72Cities
Payment Methods
inDrive cares about you
Frequently asked questions
How can I hail a ride in Jeddah, and what fare should I offer?
Set a price around 20% lower than other transport services — that’s the usual saving with inDrive. If your offer is too low, we’ll let you know. In some cities, the app suggests a price based on your route.
How is the passenger rating calculated?
The passenger rating is based on ride history. Fake orders, complaints, and unpaid rides can lower the rating.
How can I see captain details?
After you accept a ride, you can see the captain’s details — their rating, reviews from passengers, and their experience with inDrive.
How can I pay for a ride?
You can pay for a ride with a credit card, debit card or Apple Pay.
How can I leave a review or file a complaint?
To leave a review or file a complaint, you can contact us through: Social media / In-app chat / In-app SelfHelp section / Support form on our website
How can I contact inDrive support?
We’re here 24/7. That's how you can contact us: In-app chat In-app Help section Support form on our website: /contacts/support Email: support@indrive.com We guarantee a fast response: within 10 minutes via chat and within 24 hours by email.
Does inDrive have an office or call centre number?
Contacts: Legal Address: Salah Ad Din Al Ayyubi Rd, As Sulimaniyah, Riyadh 12233, Saudi Arabia. For service and technical inquiries, please contact us exclusively via email at support@indrive.com or through our internal chat.
Which cities does inDrive operate in?
inDrive operates in Saudi Arabia (Jeddah), Egypt, Algeria, Tunisia, Morocco, Turkey, and Lebanon within the MENA region. Globally, inDrive is present in 48 countries and 888 cities.