Choose a fair price and a driver you can rely on
Download the appHigh safety standards in the app
Drivers verification
We check the driver's ID, car details, and their photo when they register on the platform
Share your ride details
Let friends or family know where you are – in real-time and directly from the app
Call in an emergency
Tap the button on the ride screen to call emergency services
Support 24/7
Help at your fingertips: Safety center → Contact support. All inDrive rides are insured for your safety
Emergency contacts
Save your trusted phone numbers in the app — and we'll notify them in any emergency
inDrive — 2nd most downloaded ride-hailing application in the world
- 5years of operation in Africa
- 12countries across Africa
- 360mln app downloads worldwide
How to get started
- 1
Download inDrive
Enter your phone number and confirm it with the code
- 2
City
In the side menu, select City. Enter addresses in the From and To fields
- 3
Set your price
Drivers can accept or make a counter-offer
- 4
Driver selection
View arrival times and current locations
Frequently asked questions
How to track and share rides in Africa?
When the ride starts, tap the 'Help during the ride' icon over the map. Tap 'Share my route info' and choose a contact. They'll get a link that allows them to view your current location, your driver's details, and the vehicle's details, including car brand and license plate.
How to add an emergency contacts?
Open 'Safety' tab from the left menu and tap on 'Emergency contacts', add the contact. Save your trusted phone numbers in the app — and we'll notify them in any emergency.
How do we verify the drivers in Africa?
We check each driver's license and ID/passport during the registration process. By regularly verifying the driver’s face and vehicle through photos after registration, we help prevent account sharing and unapproved vehicle use.
How can I contact inDrive support?
We’re here 24/7. That's how you can contact us: In-app chat In-app Help section Support form on our website. Email: support@indrive.com. We guarantee a fast response: within 10 minutes via chat and within 24 hours by email.
What happens if an accident is reported?
We take all incidents extremely seriously. When we receive reports, our specialists take the following steps:
1. Take Immediate Action: We freeze accounts of the alleged offender and any others involved, while we investigate.
2. Gather Information: We reach out to the person who made the report, and gather information from every possible source.
3. Evaluate: We review all information, including correspondence with drivers and riders, third-party statements, route data, timing details, and police reports, to decide the best course of action.
4. Account Action: Anyone accused of incidents may be permanently banned from the inDrive community.
5. Work with Law Enforcement: We protect personal information and comply with applicable laws when working with law enforcement.
6. Insurance Support: All inDrive rides are insured. If an insured event occurs, our support team will submit the claim to the insurance company and handle the process.
I'm taking this route for the first time – what fare should I offer?
Try a fare 20% lower than other ride-hailing services. That's usually how much you save with inDrive. If your offer's too low, we'll let you know. In some cities, the app recommends a fare based on your route
How are passenger ratings calculated?
Ratings are based on ride history. Fake orders, complaints, and unpaid rides can all lower ratings.