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inDrive offers multiple safety features for passengers:
• Driver assurance: Choose Your Driver and Verified Drivers.
• Privacy and security: Protecting Your Privacy and Share Your Ride Details.
• Emergency support from us: Emergency Call Button, Emergency Contacts, and 24/7 Support from inDrive.
These features are part of our commitment to enhancing safety and ensuring peace of mind for every ride.
• Insurance coverage: All inDrive rides are insured, and our support team will submit the claim in case of an insured event.

inDrive provides multiple safety features for drivers:
• Know your passenger: Choose Your Rider, Profile Verification, and Safe Feed.
• Emergency support: Call Emergency, Share Your Ride Details, and Emergency Contacts.
• Around-the-clock assistance: Support 24/7 from inDrive, right in the app
For more information, visit the Drivers' safety page.
• Insurance coverage: All inDrive rides are insured, and our support team will submit the claim in case of an insured event.

By regularly verifying the driver’s face and vehicle through photos, we help prevent account sharing and unapproved vehicle use.

When the ride starts, tap the 'Help during the ride' icon over the map. Tap 'Share my route info' and choose a contact. They'll get a link that allows them to view your current location, your driver's details, and the vehicle's details, including car brand and license plate. View more on safety features page."

Open 'Safety' tab from the left menu and tap on 'Emergency contacts', add the contact. Save your trusted phone numbers in the app — and we'll notify them in any emergency.

We’re here 24/7. That's how you can contact us: In-app chat In-app Help section Support form on our website: /contacts/support Email: support@indrive.com We guarantee a fast response: within 10 minutes via chat and within 24 hours by email.

We take all incidents extremely seriously.
When we receive reports, our specialists take the following steps:
- Take Immediate Action: We freeze accounts of the alleged offender and any others involved, while we investigate.
- Gather Information: We reach out to the person who made the report, and gather information from every possible source.
- Evaluate: We review all information, including correspondence with drivers and riders, third-party statements, route data, timing details, and police reports, to decide the best course of action.
- Account Action: Anyone accused of incidents may be permanently banned from the inDrive community.
- Work with Law Enforcement: We protect personal information and comply with applicable laws when working with law enforcement.
- Insurance Support: All inDrive rides are insured. If an insured event occurs, our support team will submit the claim to the insurance company and handle the process.

Try a fare 20% lower than other ride-hailing services. That's usually how much you save with inDrive. If your offer's too low, we'll let you know. In some cities, the app recommends a fare based on your route

Ratings are based on ride history. Fake orders, complaints, and unpaid rides can all lower ratings.

inDrive operates in Lagos, Abuja, Benin, Ibadan, Port Harcourt, Owerri, Enugu. We are also available in Botswana, Kenya, Namibia, South Africа Ghana, Zimbabwe within the Arfica region. Globally, inDrive is present in 48 countries and 888 cities.