inDrive — #1 Downloaded Ride-Hailing App in MENA
- 5years of operation in MENA
- 8countries
- 72cities
How to use inDrive
- 1
Enter your route
Choose your pickup and drop-off points
- 2
Offer your price
You're free to bargain lower or higher
- 3
Select a driver
Compare ratings of verified drivers
High safety standards in the app
Share your ride details
Let friends or family know where you are – in real-time and directly from the app
Call in an emergency
Tap the button on the ride screen to call emergency services
Support 24/7
Help at your fingertips: Safety center → Contact support
Emergency contacts
Save your trusted phone numbers in the app — and we'll notify them in any emergency
Frequently asked questions
I'm taking this route for the first time — what fare should I offer?
Try a fare 20% lower than other ride-hailing services. That's usually how much you save with inDrive. If your offer's too low, we'll let you know. In some cities, the app recommends a fare based on your route
How to request an inDrive ride?
How to request an inDrive ride within a city
1. Open the side menu and tap 'City'.
2. Enter pickup and destination addresses.
3. Offer a fare that is right for you. Drivers may accept your offer or offer a higher fare.
4. Tap the 'Find a driver' button.
5. Choose a driver by their arrival time, rating, and fare offer.
While waiting, you'll see your driver’s location on the map. If the driver is not moving on the map, there may be connection issues. You can contact the driver and ask if they are heading your way.
Ride to another city
1. Open the side menu and tap 'City to City'.
2. Complete the request form and tap 'Find a driver'.
3. Wait for driver offers, pick what's best for you.
4. Call the driver to confirm the ride.
5. After the ride is completed, please rate your driver.
For some locations there's another way to get a ride to another city. Open the side menu and tap 'Rideshare.' You'll see rides on your route. You can join them by sending requests to drivers.
After you tap 'Find a driver' and the driver search starts, any existing Rideshare requests are cancelled.
How to track/share rides?
When the ride starts, tap the 'Help during the ride' icon over the map. Tap 'Share my ride' and choose a contact. They'll get a link that allows them to view your current location, your driver's details, and the vehicle's details, including car brand and license plate.
How to check your ride history?
Open the side menu, tap 'Request history.'
Your orders and rides appear within 24 hours, and the history is available for the current and previous years.
Can't access your request history? Please contact Support, who can send you your request history within 24 hours.
How are passenger ratings calculated?
Ratings are based on ride history. Fake orders, complaints, and unpaid rides can all lower ratings.