Earn and ride safely with verified passengers

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Liveness Check*
In-Trip Monitoring
24/7 Customer Support
Identity Verification
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Join inDrive and make money on your terms

  • 60M+people trust inDrive
  • 47countries worldwide
Staying safe

High safety standards in the app

Liveness & ID Check

Liveness & ID Check

New passengers confirm their identity with a selfie and their national ID or other official document. We make sure there’s a real person behind the request, the document is genuine, and the face matches the photo on it: no masks or borrowed identities. We also run an inDrive safety record check.

In-Trip Monitoring

In-Trip Monitoring

During the ride, the app continuously monitors trip activity. If unusual patterns are detected, the system may trigger safety prompts to check on the well-being of everyone in the vehicle.

Audio Recording

Audio Recording

New in-app Audio Recording feature helps make rides safer and interactions more respectful. It also helps us better understand what happened during the trip and improve the experience for the whole community.

SOS button

SOS button

Tap the emergency button during the ride if you require urgent help.

24/7 Customer Support

24/7 Customer Support

We provide continuous assistance around the clock to help users address concerns at any time. Machine learning also helps classify reviews and appeals faster, improving safety while maintaining human oversight.

...and more features

Danger zones
Share the trip
Trusted contacts
Safe calls, in-app chat
Feed monitoring
and more
Insurance

Drive more safely with accident insurance

  • 1
    Automatic coverage

    Eligible inDrive trips include accident insurance for drivers and passengers.

  • 2
    Medical protection

    Coverage includes reimbursement of medical expenses and financial support in case of permanent disability caused by an accident.

  • 3
    Easy activation

    Insurance is free and automatically included on every trip, subject to the required documentation.

Benefits

Why drivers choose us

safety
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  • Freedom to choose

    Skip as many ride requests as you like with zero penalties. Experience the freedom of a flexible work schedule.

  • Pricing control

    Offer your own price if you don't like the passenger's initial offer.

  • Route visibility

    See the route before you accept the order.

  • Safety and support

    24/7 in-app support, plus safety features and emergency calls during your trip.

FAQ

Frequently asked questions

Is inDrive safe for drivers?
Yes. Safety features protect every phase of your ride: before, during and after — from passenger Facial Verification to Personal Accident Insurance on every trip. See the full list in the Help Center.
How are passengers verified?
Passengers go through Facial Verification, and profiles are continuously moderated: photos and review comments included. See how it works in the Help Center.
What happens when I report an incident?
Safety reports get priority in our 24/7 support and are reviewed by a specialized team. While we investigate, the reported account may be temporarily suspended, and confirmed violations lead to measures under our policies. In sensitive cases that happen on the platform, we also offer psychological assistance. See in the Help Center.
Is every ride insured?
Yes. Personal Accident Insurance is free and automatic on every ride, from start to finish. To make a claim, you'll be asked for supporting documentation. See how to claim in the Help Center.
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Ready to ride on your terms?

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    *Is available in Santiago